1. Company Information
Surgery Suit® is a trading name of Surgery Suit Ltd, a family-run business based in the United Kingdom.
Registered Company Name: Surgery Suit Ltd
Registered Office: Unit 1 Baileys Hill, Wimborne St Giles, Dorset, BH21 5NE
Company Number: 16512180
Email: support@surgerysuit.com

2. Intellectual Property Rights
All content displayed on this website is owned by or licensed to Surgery Suit Ltd, including but not limited to:

• Product designs

• Patterns

• Brand names

• Written content

• Images

• Graphics

• Website layout

Registered Designs: 6480781, 6480782
Registered Patterns: 6480783, 6480784
Registered Trademarks: UK00004254475, UK00004254538
Unauthorised copying, reproduction, distribution, or use of any protected materials is strictly prohibited and may result in legal action.

3. Use of Our Website
By using this website, you agree to:

• Use the site for lawful purposes only

• Not copy, misuse, or tamper with our content or services

• Not attempt to interfere with the operation or security of the website
   

We reserve the right to update or change our website at any time.

4. Product Information
We take great care to describe our products accurately. However:

• Colours may vary slightly due to screen settings

• Measurements are approximate, though we work hard to provide accurate sizing

• Suit fit may vary between pets due to individual body differences

If you need help choosing a size, please contact us before ordering.

5. Orders & Payments
When placing an order, you confirm that:

• All information provided is accurate

• You are authorised to use the payment method provided

• You understand that orders cannot be edited once dispatched

We reserve the right to refuse or cancel any order if fraud is suspected or information is incomplete.

6. Delivery

• Orders placed before 12:30pm UK time are usually dispatched the same day

• Free tracked UK delivery is included on all orders

• Express delivery is available at checkout

• International delivery times may vary, however are usually delivered within 5 - 8 business days
   

We are not responsible for delays caused by courier services or customs procedures.

7. Returns & Exchanges
Due to the nature of our products, we cannot accept returns or exchanges on suits that have been opened, tried on, or removed from their packaging, as they are considered hygiene items.
Unused, unopened products may be returned within 30 days.
Refunds are processed once the item is received and inspected.
If you are unsure about sizing, please use our Sizing Calculator or contact us before placing an order.

8. Suit Safety & Usage
While our products are designed for comfort and security, it is the customer’s responsibility to:

• Ensure the suit fits correctly

• Monitor their pet regularly during use

• Keep the safety flap secured over neck toggles

• Discontinue use if irritation or damage occurs

• Seek veterinary advice if unsure about wound care

Surgery Suit® is not liable for injury or complications arising from incorrect use.

9. Privacy & Data Protection
We are committed to protecting your personal data.
Please refer to our Privacy Policy for full details on:

• Data collection

• How your information is used

• Cookies and tracking

• Your rights under UK GDPR
   

10. Wholesale & Trade Accounts
Wholesale and trade customers must apply through our Wholesale Application process.
Approval is granted at our discretion and may be revoked if terms are breached.
Trade pricing, discounts, and resources are confidential and must not be shared publicly.

11. Changes to These Terms
We may update these Terms, Conditions & Legal policies at any time.
Continued use of our website indicates your acceptance of the latest version.

12. Contact Us
For any questions regarding our legal terms, products, or policies, please contact:
📧 support@surgerysuit.com
We aim to respond within 24–48 hours.